Testimonials

The entire staff is friendly, professional, and thorough. I was ambivalent about getting my new hearing aids, but Dr Nash alleviated my concerns and was very compassionate.

Sue D.

A great experience – I came to have my hearing aids checked and Kelly was delightful; friendly, professional and extremely helpful. So pleased I found Coastal Hearing after moving to Virginia Beach.

Diana H.

The response to my requests for help is absolutely great. They are professional and knowledgeable. They have convinced me that there are no stupid questions. Thanks

Joseph O.

Great service and highly professional examination and diagnosis. Life changing experience worth every penny. Thank you Coastal and Dr Liza Nash!!

Jimmy N.

Dr. Nash and her team are great. Friendly , informative and patient. Dr. Nash took her time explaining everything to me about my new hearing aids. I would recommend them to everyone.

Greg S.

I got new hearing aids and they are wonderful. Dr Sparks did an excellent job of testing my hearing and set the hearing aids for my ears. Her follow up has also been great.

Barry P.

Great experience! I was having issues with vertigo- Kim was very knowledgeable and caring about making sure I didn’t have any underlying issues. The Epley maneuver did the trick, they were very slow and careful and made sure I was comfortable. Highly recommend this office, you can tell they are passionate and caring.

Michelle P.

Outstanding service, and would highly recommend.

Henry W.

Such a friendly, helpful atmosphere. Always accommodating! Professional service and extra assistance when needed. Dr Croteau-Sparks and her staff spend as much time as needed to ensure you understand every aspect of care. Wouldn’t go anywhere else.

Jeanne E.

Excellent practice! The staff was very helpful in getting me an appointment promptly and accommodated my busy schedule. I was able to get a very educated consultation from the audiologist and answers to all of my questions. I highly recommend this practice and appreciate each of them for the excellent care provided.

John A.

Quick efficient and thorough. Appreciate the prompt attention and respect for my time.

Jeff Brennaman

Good appointment, I hear less outside noise, such as strong wind blowing outside my house and automobile traffic passing outside when I am wearing my hearing aid.

Charlie Burroughs

I was amazed with the results of this hearing aid. After many many years, with different kinds of hearing aiuds, this device surpassed my wildest expectation. It really worked. I’m set for life, no more lost conversatioins. I highly recommend Coastal Hearing. Nick Ford 6/14/24

Joe Ford

Thank you, Mindy, at Coastal Hearing and Balance! She was able to make my hearing aids shiny and new again! Mindy also took time to show me how to remove my wax guards correctly. Thank you for your expert help!!

Michael R Wilson

I had my first appointment recently on May 31,2024. I was seen by Dr. Rebecca Barrett and cannot say enough about her! She was absolutely wonderful! She was extremely professional but also very friendly and relaxed. My experience was fantastic. She answered all my questions and explained everything as she continued the exam. I feel very well cared for in her hands and can’t wait to see her again soon! I totally give this practice a 10!

Liz Charalambous

Kelly was easy to talk to about a concern with my hearing aids and was able to tweak the problem immediately. She could answer questions satisfactoryly on my 30-day checkup. Very pleased with the service from the Coastal group.

Nancy Anderson

Greeted upon coming into the office. Taken back to the room quickly and within 10 minutes the doctor came in. Put me at ease and discussed why I was there. Tested my hearing and then discussed with me the results. We briefly discussed hearing aids and I made another appointment to go into depth about the different hearing aids. Outstanding appointment.

Brooke Smith

Always a pleasure to go here and be taken care of. I have been a patient of theirs for over 20 years and have always been taken care of, no matter the issue.

Roger Keown

Amazing results in relieving my middle ear crystal formations that were causing my vertigo. The Eply procedure worked the first time. They really know what they are doing.

Rob Resh

Awesome place I highly recommend

Helen Miles

The doctor was very nice and very helpful!

Jane Grantham

Quick, friendly, and informative!!! Actually refered my brother to you.

brian miller

Very professional and very caring.

Mervyn Wighting

Very friendly and helpful.

Pete Davenport

I had a great experience. The staff was efficient, and the doctor was excellent. I recommend this practice to anyone.

James Holmes Jr

They answered all my questions. I didn’t have to wait for my appointment.

Sharon Fussell

My appointment was right on time and although the balance testing was not pleasant, the woman who gave me the test was very nice, helpful & patient.

Karen Ambrose

It was all that should be expected from a Medical Professional – thank you Dr. Nash!

William Hussey

(Translated by Google) Yesterday I went to my appointment, thank God I found them online, and they are truly very attentive and kind. The nurses were very helpful, and the young woman who checked my ears was very kind and patient, explaining everything to me. I really recommend them; they are very professional and attentive. Thank you 🙏 (Original) Ayer estuve en mi cita gracias a dios que los encontré en internet, y de verdad son muy atentos muy amables las enfermeras muy atentas la muchacha que me hiso el chequeo en mis oidos muy amable muy paciente y me explicaba todo en verdad los recomiendo son muy profesionales y muy atentos Gracias 🙏

Carmen Iris

Coastal provided a very professional and informative experience. I easily set and attended my appointment. I received results instantly along with helpful opinion and advice. I would recommend to anyone who is looking for a positive and professional experience.

Patrick Maurer

Appointment was on time and staff was knowledgeable and very helpful with advice and assistance.

Drew Moye

Coastal Hearing and Balance really take greta care of their patients ! I work with Dr Nash and she is outstanding . I have profound hearing loss and Dr Nash is dedicated to improving my hearing . Cannot say enough good things .

Tom Hyman

Everyone was extremely helpful. In particularly, Kelly was patient, thoughtful, and caring. She anticipated questions and used helpful examples. She clearly wants to help people. I’m looking forward to working with them more.

Craig Wansink

I had an appointment with Kelly but ne er got to see her.

Dassa Carvey

Arrived 15 minutes early for appointment, completed paperwork and was seen promptly. The hearing tests were completed and test results were explained in detail, and were emailed and made my appointment for next year. Very happy 😊

Jim B workingman

I recently got hearing aids and am extremely pleased with them as well as the service I received at Coastal Hearing. Dr. Nash is personable, thorough, and knowledgeable. She answered all of my questions, made sure I had ample supply of batteries and accessories, and encouraged me to call if I had any additional questions/concerns. I am completely satisfied and will definitely recommend Coastal Hearing to my friends!

Barbara Ryan

You all are the best. It’s a pleasure to do business with you… you go out of your way to be nice. Thanks for helping us along our way!!! I’m so glad to have met all of you, very professional, and again sooo nice.

David Greene

My visit was fine they cleaned my hearing aids and explained more about the care at home, great job! Thanks for all your help and up dates on my hearing aids I appreciate your time. Happy Holidays,

Earl C

Professional and efficient

richard abriss

Ashley was friendly, prompt and knowledgeable. She ran me through the Epley maneuver and all seems well as I have not had a vertigo incident. Yay!

Phil FitzHugh

Great job of assessing my hearing needs and selecting a good fit. Dr. Nash was Knowledgeable, courteous, professional and very easy to work with.

Linda Marr

I was referred to Coastal Hearing by my doctor. This place is amazing. The front office staff are friendly, kind and patient. Dr. Sparks is very personable and extremely thorough. Kelly is lovely and extremely helpful in explaining everything so that my hearing needs are met. I would highly recommend Dr. Sparks and her staff at Coastal Hearing to everyone.

Cindy Sasse

My Rep Ashley was amazing. She explain everything before moving forward with the testing. Kept asking me throughout the testing if I was comfortable. The office was clean even the bathroom which is a pet peeve of mine. Not to forget the receptionist who greeted with a warm hello and smile….

Dean P

The staff was Very professional and upmost friendly. The doctor was very caring and knowledgeable. Would definitely recommend them.

Maria Laucella-Irwin

JoJo continuously break or looses his hearing device. He is completely deaf in one ear and some hearing deficits in the other ear. With out a hearing device he can not access his world or communicate with others. The team at Coastal Hearing & Balance Solutions , always take in consideration his safety needs and supports him rapidly as possible with a solution with safety and hearing. We thank them for their professionalism, friendliness, and dedication in supporting individuals with hearing challenges. Awesome Caring Team! JP and Helen

Helen Hinton

The last visit to Coastal Hearing was very good and helpful. The staff was extremely helpful and thorough. It was the best appointment for hearing that I have ever had. It was an exceptionally great experience 👍. Would definitely recommend this business to anyone. Thank you so much Yes this is very true Would definitely recommend you again. Was very thorough and friendly. Thank you so much for the appointment. It was well worth time spent Thank you so much Curtis Adam’s Curtis Adam’s

Curtis Adams

Very easy to work with.

Jeff Mack

The staff was courteous & efficient. Dr. Nash was pleasant & knowledgeable.

Alan Ganderson

I have been suffering with vertigo for 6 months. I was referred to Coastal Hearing & Balance Solutions from Dr. Morin, ENT. The testing was comprehensive and the solution was able to be performed quickly after determining the testing results. I had to go back for a second treatment. So far, so good! Nothing is worse than spinning and never knowing when it will start or stop. The staff was great- thorough, professional, conscientious, understanding and really listen. I highly recommend!

CarolAnn Curran

Always outstanding service and customer care.

Bob Moran

Easy access, friendly and professional staff. All questions answered.

Ray Revell

Very thorough and calming.

Robert Volpe

Dr. Nash was very attentive to my needs and very informative. She took the time to explain everything regarding my hearing and didn’t hesitate to answer all of my questions. Highly recommended.

Harvey Collazo

Dr. Morin has provided me excellent care. He has been thorough and conservative, getting me good results. His office staff have been courteous and responsive.

William Mulligan

Great experience and the specialist was extremely helpful and pleasant. My vertigo is now fixed and there are no more symptoms. Thank you!

Kim Fino

Dr. Nash is very knowledgeable and professional with a caring attitude.

Walt Dettloff

on time, professional, caring and knowledgeable. A good experience!

Mary tyrrell

They were very prompt is seeing me and solved a problem I had been having with my hearing aid.

Janet Wessel

Great thank you

Randall R. Wiele

Great visit from start to finish.

Michael OConnor

The Two young lady’s that I met yesterday were so nice, I would recommend them to everyone

Bill Foss

The receptionist was so friendly. Dr Nash was very nice and patient! She helped me set up my phone app and explained everything so well.

Chris Payne

Very efficient and professional staff.

Robert Twomey

Very thorough, considerate and caring. Dr. Sparks and Kelly are wonderful. And you can always get questions answered in a timely manner.

Toni Cortellini

I was very impressed with my hearing technician and am looking forward to seeing her when l get my new hearing aids!

Nicole Karlins

Ashley took her time & listened to my symptoms of vertigo & came up with a future plan of action. I was treated in a timely & efficient manner.

Roi McAllister Holland

Kelly and her staff are team that works well to ensure quality audio services to there clients! Their attitude is professional and welcoming. Joseph P was happy with all of the attention

Helen Hinton

I really liked Dr. Sparks. She took the time to explain my test results and set up an appointment with Kelly to discuss the use and purchase of hearing aids. Kelly was very helpful explaining the benefits of hearing aids and the differences between high end and low end devices.relative to performance and costs. Overall I was very satisfied with the provided services.

Ginny Yamiolkowski

Very professional and kind staff. The explanation after the exam was concise and informative as well.

Charles Llewellyn

Ashley, and Chris, are both polite, personable and proficient in the care they give to their patients. They were quick to assess the situation and determine the best possible solution. I highly recommend them for your hearing needs.

Jack

Always kind and efficient

Chris Rigby

Most efficient hearing test I have ever had

Annie Gilmer

The Dr, is very knowledgeable and friendly

David Grochmal

I can’t express in words the humorous, cautiousness and professionalism that was extended to me during my first visit at Coastal Hearing and Balance Solutions. The facility was clean, accessible and easy to locate. Thanks to Doctor Liza Nash and all staff personnel for the service that I received. I will recommend this facility to all family, friends and others that I come in contact with. Again thank you all.

Felix Gillis

Was initial evaluation, friendly Dr, quick efficient exam Got referral and will update if I need to come back after referral **UPDATE** now have my aides and had 30 day follow up. I am thrilled. More helpful than I could have imagined Love my sides ( don’t even mind having paid/ best money I’ve spent in long time!!) Office is pristine, staff friendly and absolutely nothing but raves!!!

Teri “Pachydermluvr” Ristow

Everyone at Coastal Hearing & Balance has always provided me with the best service. I met their team after my audiologist retired and my older hearing aids needed repairs. Since I live outside of the country, they have helped get my hearing aids repaired and have worked with my family to get them to me! Now, I just bought new hearing aids!! Luckily they were in stock and I didn’t have to wait as I was only in VB for 1 week! Dr Sparks also performed an audiology test prior to receiving them. I think Kelly was as excited as I was to replace my 10 year old hearing aids! Thank you for all of your help this past week Mindy! You guys rock!!!

Terri Phillips

Thanks again for your excellent service and attention to detail, Kelly is the best.

Charles Bailey

Easy to work with, answered all of my questions-and more.YES! Just great! So happy that I finally made the decision and moved forward to get these great heating aids!!! Everything has been so easy! Would highly recommend Coastal Hearing & Balance Soluations

Kathryn Midgett

Pleased with our experiences in this office!

Nancy Hicks

Stag was very helpful and courteous. Dr. took time to explain all aspects of my new hearing aides. Overall, it was a good experience.

Joan Corkrum

Friendly staff and on time appointment!

Yvonne Hobbs

Very professional staff and friendly. Thorough evaluation and was seen by doctor at time of appt.

Donna Moore

Professional, friendly and responsive. Dr. Nash addressed all of my questions in an easy-to-understand way.

Steve

Everything is good and I am very happy with ever

Linda Wayne

Excellent team, very thoughtful, hospitable, and professional. Would fully recommend.Dr Nash is the best. Tell Dr Nash please, I did have my valve fitted.

David Hunt

Follow up appointment- went well! On time, attentive staff, with good patient care.

Sarah Kane

I was referred for a hearing test. The facility is very efficient and my appointment was right on time. Dr. Sparks explained the procedure to me very clearly and testing was done inside of 20 minutes. I would highly recommend.

Paul Renda

Great with children.

Brian Burgess

Office staff was pleasant and welcoming. Technician who synched my hearing aids was very attentive and personable in tending to my needs and assisting me programming them.

Ronald Sykes

People were very pleasant and patient. I was very pleased with how the results of my audiology test were explained to me. Personally, I thought the cost of the hearing aids there were pricey. There were not many options to pay other than care credit.

Jeanne Cornish

Awesome customer service! I love this place

Charles Chan

These folks are great! Kelly tuned up my hearing aids for me, replaced a weak receiver, and had me out in 15 minutes. I would recommend Coastal to anyone!

Rich Finnigan

Dr.Moran is the Best!

George Detorres

Staff was courteous, friendly & knowledgeable. Service was excellent. I highly recommend Coastal Hearing & Balance!

Linda Reinhold

Their service was very friendly and knowledgeable I came in early and they saw me right away thank you

Honna Flores

Dr. Nash is wonderful and their professional cleaning is amazing. After the cleaning my hearing aids worked better than when new.

Sidney Jacobson

I was an exceptional patient.

Rob Correll

Dr Nash is wonderful and very knowledgeable also very helpful with getting me some out of warranty assistance on the batteries for my hearing aids. Highly recommend coastal hearing and Balance Solutions.

Jim King

Very helpful in quick scheduling and adressing my issues.

Matt Fudala